Privacy Policy

This Privacy Policy describes how Expert Property Asia  ("we," "us," or "our") collects, uses, and shares personal information when you use our website expertpropertyasia.nestopa.com (the "Website") or the services we provide through it. We are committed to protecting your privacy and ensuring you have a positive experience on our Website.

1. Information We Collect

We collect information from you when you use our Website, contact us, or interact with the real estate agents using our platform. This information may include:

1.1. Personal Information:

  • Name
  • Email address
  • Phone number
  • Mailing address

1.2. Property Information:

  • Property preferences
  • Search history

1.3. Technical Information:

  • IP address
  • Browser type
  • Device information
  • Cookies and similar technologies

1.4. Usage Information:

  • Pages visited
  • Time spent on pages
  • Interactions with the Website

2. How We Use Your Information

We use the collected information for various purposes, including:

  • 2.1. Providing and improving our services
  • 2.2. Communicating with you about inquiries, updates, and promotional offers
  • 2.3. Customising your experience on our Website
  • 2.4. Analysing usage patterns and trends
  • 2.5. Complying with legal obligations

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • 3.1. With real estate agents when you make an inquiry about a property
  • 3.2. With service providers who assist us in operating our Website and conducting our business
  • 3.3. To comply with legal obligations or enforce our Terms of Service
  • 3.4. In connection with a business transfer, merger, or acquisition

We do not sell your personal information to third parties.

4. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • 5.1. Access to your personal information
  • 5.2. Correction of inaccurate or incomplete information
  • 5.3. Deletion of your personal information
  • 5.4. Restriction of processing
  • 5.5. Data portability

To exercise these rights, please contact us using the information provided at the end of this policy.

6. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our Website. You can manage your cookie preferences through your browser settings.

7. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

8. Children's Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we may have collected information about a child, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you are located. These countries may have data protection laws that are different from the laws of your country. We will take appropriate measures to protect your personal information in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

  • Expert Property Asia
  • 106/5 Moo 1 Bophut 84320, Koh Samui, Thailand
  • info@expertpropertyasia.com
  • +66 96 770 9170

12. Data Protection Officer

Our Data Protection Officer can be contacted at:

  • Expert Property Asia
  • info@expertpropertyasia.com
  • +66 96 770 9170

13. Supervisory Authority

If you are located in Thailand and believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with the Personal Data Protection Committee (PDPC) of Thailand.

By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.